Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, it will be shipped out promptly. You will receive a confirmation email with tracking information once your order has been dispatched.

Please note that processing times may be slightly extended during peak seasons, promotions, or holidays.

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Shipping Time

After processing, orders typically arrive within 5–14 business days, depending on your location.

Shipping times may vary based on:

• Your delivery location

• Carrier delays

• Weather conditions

• High-volume periods

While we strive to deliver within the estimated timeframe, shipping times are not guaranteed.

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Tracking Your Order

All orders are fully tracked.

Once your order ships, you will receive a tracking number via email. Please allow 24–72 hours for tracking updates to appear in the carrier’s system.

You can also track your order at any time using the Shop App, where real-time shipping updates will be available.

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Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address entered at checkout is correct. We are not responsible for orders shipped to incorrectly provided addresses.